Your journey, made simple

Luton Taxi Service, Airport Transfers & Private Hire

Book your next journey with Vialux, a Luton taxi service offering local private hire, airport transfers and executive travel. Whether you’re travelling to London Luton Airport, attending a business meeting or planning a longer journey, choose from our range of vehicles to suit your passengers and luggage.

Book Your Taxi Online

Call Vialux

Phone: 01582 96 90 90

WhatsApp: 07473 709390

About Vialux

Reliable Luton Taxi Service & Private Hire

At Vialux, we aim to make every journey convenient, comfortable and straightforward. We provide taxi booking, private hire and airport transfer options for people travelling in and around Luton.

Whether you’re arranging a transfer for an airport departure, a business appointment or a family journey, choose from standard saloons, executive vehicles, estates, MPVs and minibuses.

Plan Your Journey

Illustration of a Luton taxi service and executive airport transfer vehicle

Our rides

Find the Right Vehicle for Your Journey

Choose from our range of standard saloons, executive vehicles, estates, MPVs and minibuses. Find a vehicle that suits your passenger numbers, luggage requirements and journey preferences.

Standard Saloon

4 Passengers

2 Check-in Luggage

2 Hand Luggage

Base Rate (0 to 10 miles)£3.50/mile

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Executive Saloon

4 Passengers

1 Check-in Luggage

2 Hand Luggage

Base Rate (0 to 30 miles)£5.00/mile

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Estate

4 Passengers

3 Check-in Luggage

2 Hand Luggage

Base Rate (0 to 30 miles)£3.70/mile

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MPV

6 Passengers

3 Check-in Luggage

3 Hand Luggage

Base Rate (0 to 30 miles)£3.75/mile

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Executive MPV

6 Passengers

3 Check-in Luggage

3 Hand Luggage

Base Rate (0 to 30 miles)£6.00/mile

Book Now

Minibus

8 Passengers

4 Check-in Luggage

4 Hand Luggage

Base Rate (0 to 30 miles)£4.50/mile

Book Now

What we offer

Taxi & Airport Transfer Services

From local Luton private hire journeys to UK airport travel, explore the service that fits your trip.

Luton Airport Taxi Transfers

Arrange a pre-booked taxi to or from London Luton Airport, with vehicle choices for different passenger and luggage needs.

Book airport transfer →

Private Hire in Luton

Book a vehicle for local journeys, appointments, shopping trips and other planned travel in the Luton area.

Book private hire →

Executive Airport Transfers

Choose an executive saloon or executive MPV for business journeys, airport travel and occasions where comfort matters.

Book executive travel →

Airport Pickup & Drop-off

Plan travel to and from your airport, including London Luton and Heathrow on eligible routes.

Arrange pickup →

Family & Group Transfers

Choose MPV or minibus options for group trips and family journeys, with seating for up to eight passengers.

Explore options →

Long-Distance Private Hire

Enter your collection and destination details to enquire about longer-distance UK private hire journeys.

Plan a transfer →

Service coverage

Taxi & Airport Transfers in Luton and Beyond

Vialux provides pre-booked taxi and airport transfer options involving Luton, Sheffield, Leeds, Nottingham and other serviced UK destinations. Explore available journeys and select a suitable vehicle through our online booking system.

Luton Taxi & Airport Transfers

Arrange local Luton travel and transfers involving London Luton Airport and other serviced airports.

Sheffield & Other UK Routes

Request eligible pre-booked journeys involving Sheffield, Leeds, Nottingham and longer-distance airport routes.

Confirm exact operating coverage and supported routes before publishing. Create dedicated route pages later rather than linking to pages that do not yet exist.

Why Vialux?

Why Choose Vialux?

With convenient online booking, multiple vehicle categories and straightforward customer support, Vialux helps you plan local journeys, airport transfers and longer-distance travel with confidence.

Easy Online Booking

Enter your journey details and select a vehicle using the booking platform.

Vehicle Choice

Standard, executive, estate, MPV and minibus categories.

Customer Contact

Reach Vialux through phone, WhatsApp or email for booking enquiries.

Only display customer statistics, awards, licensing claims or testimonials after they have been verified.

Quick booking

How to Book Your Vialux Taxi

1. Enter your journey

Choose your pickup and drop-off locations.

2. Add travel details

Provide the required date, time and passenger information.

3. Select your vehicle

Choose an appropriate category for your group and luggage.

4. Complete your booking

Enter contact details and follow the on-screen confirmation process.

Book Online

Common questions

Frequently Asked Questions

Helpful answers for customers planning local, airport and group journeys.

How do I book a taxi with Vialux?

Use our online booking form to enter your pickup and drop-off locations and follow the journey selection steps. You can also call Vialux with booking enquiries.

Does Vialux offer Luton Airport transfers?

Yes. Vialux offers airport transfer booking options for journeys involving London Luton Airport. Enter your travel details to explore available vehicles and routes.

Can I book an executive airport transfer?

Yes. Vialux offers executive saloon and executive MPV vehicle categories for customers looking for comfortable executive airport transfers and private hire journeys.

What vehicles are available for groups?

Vialux offers MPV options for up to six passengers and a minibus category for up to eight passengers. Please check the luggage capacity when selecting your vehicle.

Can I arrange a longer-distance journey?

Yes. You can enter your preferred route through the Vialux booking system to check available long-distance private hire and airport transfer options.

How can I contact Vialux?

Call 01582 96 90 90, message us on WhatsApp 07473 709390, or email bookings@vialux.uk.

10k

HAPPY CUSTOMERS

5+

YEARS EXPERIENCE

30+

CAB DRIVERS

Category	Examples
Contact details	Name, phone number, email address, postal address
Booking details	Pick-up and drop-off addresses, dates and times, number of passengers, luggage, flight or train numbers, special requests, names of other passengers (including children)
Health and accessibility information	Mobility needs, wheelchair use, assistance dogs (only if you choose to tell us; see section 4)
Payment information	Transaction records, invoices, and proof-of-payment documents you upload for bank transfers (which may show bank account details). Card payments are handled by Stripe; we do not see or store your full card number.
Communications	Emails, WhatsApp messages, [call recordings], complaints and feedback
Location data	Your real-time location, only while a booking is active and only if you allow location access in our app or tracking link
CCTV images [and audio]	Recordings from cameras in vehicles fitted with CCTV (see section 5)
Incident information	Photographs and reports about vehicle cleaning or damage, and reports of incidents during a Journey, which may include information about alleged offences
Technical data	IP address, browser and device type, operating system, and cookie data (see section 6)

Purpose	Data used	Lawful basis
Taking and fulfilling your booking, and contacting you about it	Contact, booking, location	Contract
Taking payment and verifying bank transfers	Payment information	Contract
Keeping booking records required by our operator licence	Booking details	Legal obligation
Keeping accounting and tax records	Payment information	Legal obligation
In-vehicle CCTV for passenger and driver safety	CCTV images [and audio]	Legitimate interests in keeping passengers and drivers safe and preventing and investigating crime
Meeting accessibility needs	Health and accessibility information	Contract, plus your explicit consent (section 4)
Handling complaints and cleaning or damage claims	Contact, booking, communications, incident information	Legitimate interests in resolving disputes and recovering our costs
Preventing and detecting fraud	Payment and technical data	Legitimate interests in protecting our business and customers from fraud
Sharing information with police or the licensing authority	Any relevant data	Legal obligation, or legitimate interests in preventing and detecting crime
Website analytics	Cookie and usage data	Consent
Sending marketing emails	Contact details	Consent, or our legitimate interests for similar services to existing customers (you can opt out at any time)

Recipient	Why
Our licensed drivers	To carry out your Journey (name, contact number, pick-up and destination only)
Stripe	Processing card payments and payment links, and fraud screening
Google	Website analytics (with your consent)
Meta (WhatsApp)	Messages you send us on WhatsApp
Our booking system provider, website host and email provider	Running our website, booking system and communications
Our insurers and legal advisers	Handling claims, incidents and disputes
Luton Borough Council	Meeting our licensing obligations, including complaints about drivers or vehicles
Police and other authorities	Where required by law or to prevent or detect crime
Debt recovery agents	Recovering unpaid fares or fees
Other licensed private hire operators	If we sub-contract your booking to another licensed operator, which the law allows; we will tell you if this happens

Data	How long we keep it
Booking records	12 months / the period required by our operator licence
Payment and accounting records	6 years from the end of the financial year they relate to
Uploaded proof of payment	90 days after the payment is verified
CCTV recordings	31 days, unless needed for an incident, claim or police investigation
Health and accessibility information	Deleted with the booking record
Complaints, claims and incident records	6 years after the matter is closed
Marketing preferences	Until you opt out, plus 2 years as a record of your choice
Analytics data	14 months

Total Journey distance	Rate per mile (standard vehicle)
Up to and including 30 miles	£3.75
More than 30, up to and including 60 miles	£3.50
More than 60, up to and including 100 miles	£3.25
More than 100, up to and including 150 miles	£3.00
More than 150, up to and including 200 miles	£2.73
More than 200, up to and including 275 miles	£2.50
More than 275 miles	£2.25

Surcharge	When it applies	Amount
Peak-time	Pick-up between 07:00–09:00 or 17:00–19:00	10% of the base fare
Unsocial hours	Pick-up between 00:00–05:00	15% of the base fare
Airport	Pick-up from or drop-off at an airport	£9.00 fixed

Notice before booked pick-up time	Refund of Quoted Fare
More than 24 hours	100%
Between 4 and 24 hours	75%
Less than 4 hours, or after the driver has set off	0%–25%

Level	Examples	Fee
Minor	Small spills, mud or litter needing more than routine cleaning	£35
Moderate	Spills soaking into seats or carpets	£75
Severe	Vomit or bodily fluids requiring professional valeting	Up to £150

Luton Taxi Service, Airport Transfers & Private Hire

Reliable Luton Taxi Service & Private Hire

Find the Right Vehicle for Your Journey

Standard Saloon

Executive Saloon

Estate

MPV

Executive MPV

Minibus

Taxi & Airport Transfer Services

Luton Airport Taxi Transfers

Private Hire in Luton

Executive Airport Transfers

Airport Pickup & Drop-off

Family & Group Transfers

Long-Distance Private Hire

Taxi & Airport Transfers in Luton and Beyond

Luton Taxi & Airport Transfers

Sheffield & Other UK Routes

Why Choose Vialux?

Easy Online Booking

Vehicle Choice

Customer Contact

How to Book Your Vialux Taxi

1. Enter your journey

2. Add travel details

3. Select your vehicle

4. Complete your booking

Frequently Asked Questions

How do I book a taxi with Vialux?

Does Vialux offer Luton Airport transfers?

Can I book an executive airport transfer?

What vehicles are available for groups?

Can I arrange a longer-distance journey?

How can I contact Vialux?

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